Privacy Policy

The British Equine Veterinary Association (BEVA Ltd) is committed to ensuring that your privacy is protected and compliant with the EU General Data Protection Regulations 2018. This Privacy policy outlines how BEVA collects, processes, and uses your personal data and the procedures in place to safeguard your privacy. We have updated our Privacy and Cookies Policy in line with the new legislation.

Introduction

In this policy, "we", "us" and "our" refer to the BEVA Group. The BEVA Group consists of BEVA Ltd, BEVA Enterprises Ltd, British Equine Veterinary Association Trust and Equine Veterinary Journal Ltd.
This privacy notice tells you what to expect us to do with your personal information

Our contact details

Post

BEVA
Mulberry House
Fordham
Ely
Cambridgeshire
CB10 1LS

Telephone

01638 723 555

Email

dpo@beva.org.uk

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

Names and contact details
Addresses
Date of birth
Purchase or account history
Payment details (including card or bank information for transfers and direct debits)
Account information
Information relating to loyalty programmes
Website user information (including user journeys and cookie tracking)
Information relating to compliments or complaints
Information relating to sponsorship

We collect or use the following information for the operation of customer accounts and guarantees:

Names and contact details
Addresses
Payment details (including card or bank information for transfers and direct debits)
Purchase history
Account information, including registration details
Marketing preferences

We collect or use the following information for service updates or marketing purposes:

Names and contact details
Addresses
Marketing preferences
Location data
IP addresses
Website and app user journey information
Information relating to sponsorship
Records of consent, where appropriate

We collect or use the following information for research or archiving purposes:

Names and contact details
Addresses
Location data
Personal information used for administration of research
Personal information used for the purpose of research
Records of consent, where appropriate

We also collect or use the following information for research or archiving purposes:

Racial or ethnic origin
Political opinions
Religious or philosophical beliefs
Health information
Sexual orientation information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Contract

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Contract
Legitimate interest:
- Collecting this information allows us to deliver to the Member the benefits associated with membership of the Association.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Consent
Legitimate interest:
- We might use this information to provide Members with details of how to access existing or new benefits of their membership, information regarding new benefits or details regarding the end of term of an existing benefit.

Our lawful bases for collecting or using personal information for research or archiving purposes are:

Legitimate interest:
- We use the results of surveys to improve the Members experience, in order to deliver benefits (including representing the profession) or to improve a service to which membership confers a preference (eg Continuous Professional Development (CPD))

Where we get personal information from

People directly

How long we keep information

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

We will retain your personal data as follows:

Account data will be retained for a maximum period of 4 years following your last membership, or interaction with BEVA.
Transactional data will be retained for a maximum period of 6 years, in line with current regulations.

Notwithstanding the other provisions of this policy, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Who we share information with

Data processors

John Wiley & Sons Publishing

This data processor does the following activities for us: Publish and ship the BEVA Group Journals using information provided by Members.

FirstSight Media

This data processor does the following activities for us: They assist in managing attendee information for BEVA Congress.

Mice Concierge

This data processor does the following activities for us: They assist in managing accommodation for BEVA run events.

Zoom

This data processor does the following activities for us: Managing attendance for online sessions.

ClearCourse Membership Services (trading as Silverbear)

This data processor does the following activities for us: Process payment information

BACS

This data processor does the following activities for us: Process payment information for Direct Debit payments to be managed

HMRC

This data processor does the following activities for us: Process payment, VAT and PAYE information

Royal London

This data processor does the following activities for us: Manages an Employee benefit

Simply Health

This data processor does the following activities for us: Manages an Employee benefit

Sage UK Ltd

This data processor does the following activities for us: Process payment information

Civica

This data processor does the following activities for us: Management of elections

Dotdigital

This data processor does the following activities for us: Management and storage of email data

Other organisations

External auditors or inspectors
Course Organisers and Venues as necessary for the provision of, and access to, CPD Events
CPD Sponsors where appropriate
Partner Associations as necessary to confirm eligibility for membership

Sharing information outside the UK

Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint